Your New Best Employee: The AI Workforce That Never Sleeps

How Indian Insights Company (IIC) Extends Your Operations 24/7

Your employees can't work at night. But your business can.

At Indian Insights Company (IIC), we believe the biggest productivity hack of this decade isn't a new project management tool—it's Intelligent Automation. We don't just build "chatbots"; we build AI Agents that act as your Receptionist, Customer Executive, and Operations Manager, all rolled into one.

Here is how we integrate these agents into your business to drive real value.

Level 1: The Intelligent Receptionist (Conversational)

Most businesses lose leads because they miss a call or reply too late. Our basic agents are powered by Google Gemini 2.0, meaning they understand context, not just keywords.

• Multilingual Support: They speak English, Hindi, and "Hinglish" fluently.
• Instant Answers: Whether it's pricing, policies, or service details, the agent responds instantly.
• The Difference: Unlike a human receptionist who might be busy or tired, the agent handles 100 simultaneous customers with the same patience and accuracy at 2 AM as it does at 2 PM.

Level 2: The Smart Scheduler (Appointments)

Coordinating calendars is a drain on high-value employees.

Level 3: Workflow Automation (The "Productivity Hack")

This is where we fundamentally change your operations. We don't just talk; we act. Using our custom architecture, our agents can trigger complex workflows:

• Order Management: A customer places an order on WhatsApp -> The Agent updates your ERP -> Alerts the warehouse -> Generates an Invoice.
• Lead Qualification: The agent screens potential clients and only forwards "Hot Leads" to your sales team.

Why IIC? Engineering That Means Business

We build these agents with an "Operator's Mindset":

1. Cost Control ("The Taximeter"): We engineered a proprietary system that tracks token usage in real-time. You never get a surprise bill; you get scalable, predictable costs (down to the micro-cent).
2. Agile Control Center: We connect the agent's "Brain" to simple tools like Google Sheets. You want to change a price or a policy? Update the sheet, and the bot adapts instantly. No coding required.